How do I file a complaint?

You can complain about an incorrect toll charge within 4 weeks of receiving the invoice. You can also complain about other matters, such as customer service and the processing of personal data.

You can lodge a complaint here If you disagree with a fine, you can raise an objection

Was this article helpful?

We have received your feedback and thank you for your help.

We are sorry about that, but thank you for your feedback. If you have a moment we would like to know what we can do

I did not get the answer to my problem That was not what I was looking for The content was difficult to understand I found the information I was looking for but am not satisfied

Changes as of 1 July 2025

How do I file a complaint?